CASE STUDY
Nytro.ai uses Deepgram’s Speech-to-Text (STT) API to Optimize Sales Pitch Performance
Nytro.ai chose Deepgram as their embedded STT provider due to consistency, speed, scalability, and overall accuracy.
Deepgram is a core part of our offering, and it will remain so. We have found more than a STT solution but a partner in Deepgram to help us innovate and improve upon our offering.”
CPO, Nytro.ai
The Results
Salespeople Who Really Are Ready
With Deepgram embedded in Nytro.ai’s Pitch Intelligence platform they have been able to create a truly viable Sales Onboarding and Readiness solution, with all the benefits of traditional LMS offerings, but without the drawbacks of poor retention and no real test of a true sales pitch. Nytro.ai says their customers are already seeing a reduction in the time it takes to get sales reps trained and an improved performance in reps after training. Add to the fact that Pitch Intelligence provides reps opportunities for experiential learning without risking actual clients, Nytro.ai is poised to revolutionize the Sales Onboarding and Readiness vertical that our remote workforce has been waiting for.
Looking Ahead
With Tailored Models On The Horizon,
The World Is Nytro.ai’s Oyster
Having already seen such extraordinary success with Deepgram’s general speech model as part of its core offering, Nytro.ai is ready to begin exploring the possibilities of building tailored domain specific speech models with Deepgram. “We know there is an order of magnitude improvement we could see if we were to incorporate tailored models,” says Ravish Kamath. He says domain specific models could add another five to ten points to the quality of Nytro.ai’s performance. Not only can Deepgram help Nytro.ai meet their customer’s needs with vertical specific models, but it can also help them branch out in the global market by providing tailored models in multiple languages. Nytro.ai is already exploring integrating Portugese and Spanish models. Beyond that, they are looking toward bringing in the necessary languages for the Asian markets.
Ravish is excited by all the possibilities and relieved, after a lot of searching, to find a Goldilocks STT solution that fits Nytro.ai’s needs just right.