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Updates to the New Diarizer

BY Pankaj Trivedi  | October 27 2022

We’ve made a change in our recently released Diarizer.

With the recent change, requests for very long audio files for the new diarizer (files longer than 3 hours) will temporarily return an error message with a 400 error code. The team is actively working to enable diarization for files longer than 3 hours.

Here is a workaround to help you while our team works to remedy this behavior –

Who isn’t impacted by this change:

  • Users processing audio with diarization (diarize=true) and a duration of less than 3 hours.
  • On-prem customers.

Our customer support team is always available to work with you on any issues you may see with our latest version of the diarizer.