Next-gen IVR needs next-gen Speech to Text
Deepgram’s AI Speech Platform is the fastest speech to text (STT) streaming transcription available in the market with domain-trained accuracies over 90%, especially on the keywords required for better voice responses.
Deepgram provides the speed and accuracy needed for virtual assistants
Cognigy’s Voice Gateway is based on fast, highly accurate, and domain-specific STT transcripts that can be parsed by your Cognigy AI and a response returned. To achieve that, you need an automatic speech recognition (ASR) partner that can meet the stringent speed (< 300-millisecond) and accuracy (>90% trained accuracy) needs of virtual assistants. Send your trusted customers to a trusted STT solution.
Reduce Customer Issues and Finger Pointing
Cut down customer complaints and finger-pointing from STT issues by partnering with Deepgram.Learn More
Close Integration and Partnership
We work with our partners to develop new features including audio sentiment analysis. We are not just an API.Learn More
Accelerate Your Voice AI Growth
Our low total cost of ownership (TCO) allows you to gain more market share with lower ASR costs and computing resourcesLearn More
Meet Your Team
COO, Executive Sponsor
Head of Sales
Sales Development Representative
Head of Customer Success
We believe Cognigy can benefit from accurate, real-time ASR in more ways than one. Complete the form and be connected right away with your account team.
Talk to an Expert
“There could be hundreds of issues a customer is calling in about. Add to this complexity there is a distribution of words, specific to each of our customer’s brands. We couldn’t get these words right using Google, Amazon or Speechmatics, and are thrilled to finally reach our accuracy goal with Deepgram.”Arjun Maheswaran CTO, AGARA
“Being able to rely on Deepgram transcription, both on the front and back end of the call is paramount to accurate emotion detection for our Call Center Customers.”adam settle vp of product, sharpen
“Deepgram is doing groundbreaking work in the speech analytics field, and we are delighted to be working closely with them. Their world class GPU-accelerated speech recognition enables faster, more accurate natural language processing that will make an important impact on a range of industries.”Jeff Herbst VP of business development, NVIDIA