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Hey Cognigy!
Next-gen IVR needs next-gen Speech to Text

Deepgram’s AI Speech Platform is the fastest speech to text (STT) streaming transcription available in the market with domain-trained accuracies over 90%, especially on the keywords required for better voice responses.

Deepgram provides the speed and accuracy needed for virtual assistants

Cognigy’s Voice Gateway is based on fast, highly accurate, and domain-specific STT transcripts that can be parsed by your Cognigy AI and a response returned.  To achieve that, you need an automatic speech recognition (ASR) partner that can meet the stringent speed (< 300-millisecond) and accuracy (>90% trained accuracy) needs of virtual assistants.  Send your trusted customers to a trusted STT solution. 

Reduce Customer Issues and Finger Pointing

Cut down customer complaints and finger-pointing from STT issues by partnering with Deepgram.

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Close Integration and Partnership

We work with our partners to develop new features including audio sentiment analysis. We are not just an API.

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Accelerate Your Voice AI Growth

Our low total cost of ownership (TCO) allows you to gain more market share with lower ASR costs and computing resources

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Meet Your Team

Shadi Baqleh

COO, Executive Sponsor

Chris Dyer

Head of Sales

Adam Streeter

Account Executive

Sam Goldfield

Solutions Engineer

Sofia Roses

Sales Development Representative

Ralphette English

Head of Customer Success

Let’s Talk

We believe Cognigy can benefit from accurate, real-time ASR in more ways than one. Complete the form and be connected right away with your account team.

“There could be hundreds of issues a customer is calling in about. Add to this complexity there is a distribution of words, specific to each of our customer’s brands. We couldn’t get these words right using Google, Amazon or Speechmatics, and are thrilled to finally reach our accuracy goal with Deepgram.”

“Being able to rely on Deepgram transcription, both on the front and back end of the call is paramount to accurate emotion detection for our Call Center Customers.”

“Deepgram is doing groundbreaking work in the speech analytics field, and we are delighted to be working closely with them. Their world class GPU-accelerated speech recognition enables faster, more accurate natural language processing that will make an important impact on a range of industries.”

Open up new opportunities with improved speech recognition.

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Receive up to $100,000 to use over 12 months.

Become a Partner

When you become a partner you’re in good company.

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