Deepgram vs. Amazon Transcribe
re:Invent CX
Your voice experience depends on the accuracy of your speech-to-text. Choose the ONLY software that meets the needs of NASA for out-of-this-world CX.
Unparalleled Accuracy
No other software transcribes conversational audio like Deepgram
AWS Transcribe is fine for short call-and-response audio with smart speakers, but longer audio is simply more challenging. Of all the vendors NASA tried – including DIY open source – only Deepgram achieved their minimum 80% WRR requirement on audio containing:
Jargon
Background Noise
Multi-Speaker
Low Bandwidth
Find out if we’re the right fit for your audio.
Beyond accuracy
Faster, more flexible, less expensive space-to-ground communication with the ISS
Higher accuracy isn’t the only reason innovators are switching from AWS Transcribe to Deepgram.
SLOW SPEEDS:
It takes 15 Minutes for AWS to return 1 hour of audio vs. 30 seconds per hour with Deepgram.
HIGH COSTS:
AWS is literally 2X the cost of Deepgram. That adds up with conversational audio.
ADDITIONAL FEES:
You need to pay extra to be on the AWS ecosystem.
See Deepgram go head-to-head against AWS Transcribe in this Webinar.
Ready for NASA-grade speech recognition?
If you are ready to learn more about how Deepgram can help you:
- Cut cost in half
- Improve WER by 10-20%
- Improve your customer experience
We can help with a free comparison using your audio files to see if we are the right fit for your needs.
