Quickly Expand Products and Accelerate Growth
You can’t build a market-leading product on 50-year old tech. We ditched the old Speech to Text (STT) and Automatic Speech Recognition (ASR) models and built a more accurate, faster, scalable, and cost-effective Deep Learning Speech Platform.
High Accuracy for Better Analysis
Customers make decisions based on your insights. Do you trust the transcriptions your analytics are built upon? Our Speech Models can be trained to your customer’s specific use case including terminology, product terms, acronyms, and accents. We are designed for enterprise, so noise and cross-talk during phone calls and meetings don’t bother us. Train our models for your product use case.
Reduce churn and create stickiness.
Avoid complaints related to transcription quality and safeguard top accounts. With Deepgram you can create a model unique to your business, and train new versions to get the most accurate and reliable transcriptions for review and analysis. Create more stickiness and eliminate renewal issues.
Scalable to Your Growth
Start small and scale up or go big right out the gate. Our GPU approach allows our solution to grow with your business without exponential costs. Our Deep Learning Speech Platform can process thousands of audio streams simultaneously on-premise or in the cloud to scale up cost-effectively.
“Being able to rely on Deepgram transcription, both on the front and back end of the call is paramount to accurate emotion detection for our Call Center Customers.”
VP of Product
Captured 100% of our call center audio.
“There could be hundreds of issues a customer is calling in about. Add to this complexity there is a distribution of words, specific to each of our customer’s brands. We couldn’t get these words right using Google, Amazon or Speechmatics, and are thrilled to finally reach our accuracy goal with Deepgram.”
In a head to head test, Deepgram model training yielded a lower WER.
“With voice data sets increasingly seen as a strategic asset awash with rich insights, timely access to high-quality audio and transcripts for AI engines to reason over is critical. Our partnership with Deepgram delivers this, underpinned by market-leading infrastructure and TCO.”
Red Box Voice
The Most Accurate Real-Time Transcription Solution
“As we’ve begun to roll out Deepgram to our customers, we’ve noticed the platform’s distinct ability to quickly and accurately transcribe product and company names.”
Why They Chose Deepgram: Listening Correctly at Scale