Speech Recognition for Software

Quickly Expand Products and Accelerate Growth

You can’t build a market-leading product on 50-year old tech. We ditched the old Speech to Text (STT) and Automatic Speech Recognition (ASR) models and built a more accurate, faster, scalable, and cost-effective Deep Learning Speech Platform for your software & product needs.

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Accelerate your speed to market.

Are inaccurate transcriptions slowing you down? Get up and running with our APIs immediately and then start training our Speech Models for your use case. Get expert trained models for your software product within weeks instead of months.

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High Accuracy for Better Analysis

Customers make decisions based on your insights. Do you trust the transcriptions your analytics are built upon? Our Speech Models can be trained to your customer’s specific use case including terminology, product terms, acronyms, and accents. We are designed for enterprise, so noise and cross-talk during phone calls and meetings don’t bother us. Train our models for your software use case.

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Deepgram Word Error Rate Accuracy Chart

Reduce churn and create stickiness.

Avoid complaints related to transcription quality and safeguard top accounts. With Deepgram you can create a model unique to your software or product, and train new versions to get the most accurate and reliable transcriptions for review and analysis. Create more stickiness and eliminate renewal issues.

Why Deepgram

Scalable to Your Growth

Start small and scale up or go big right out the gate. Our GPU approach allows our solution to grow with your business without exponential costs. Our Deep Learning Speech Platform can process thousands of audio streams simultaneously on-premise or in the cloud to scale up cost-effectively.

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Being able to rely on Deepgram transcription, both on the front and back end of the call is paramount to accurate emotion detection for our Call Center Customers.”

Adam Settle

VP of Product


Captured 100% of our call center audio.

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There could be hundreds of issues a customer is calling in about. Add to this complexity there is a distribution of words, specific to each of our customer’s brands. We couldn’t get these words right using Google, Amazon or Speechmatics, and are thrilled to finally reach our accuracy goal with Deepgram.”

Arjun Maheswaran


In a head to head test, Deepgram model training yielded a lower WER.

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Deepgram has given OTO the ability to provide services to our customers we couldn’t with Google.”

Nicolas Perony



Best Speech Recognition for OTO Systems

More about OTO

With voice data sets increasingly seen as a strategic asset awash with rich insights, timely access to high-quality audio and transcripts for AI engines to reason over is critical. Our partnership with Deepgram delivers this, underpinned by market-leading infrastructure and TCO.”

Pete Ellis

Red Box Voice


The Most Accurate Real-Time Transcription Solution

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As we’ve begun to roll out Deepgram to our customers, we’ve noticed the platform’s distinct ability to quickly and accurately transcribe product and company names.”

Adam Larsen


Why They Chose Deepgram: Listening Correctly at Scale

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No compromises.
Only opportunities.

Don’t Settle for the Status Quo. Choose Speed-to-Market and Scalability.

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