Voice Products

Like you, we don’t accept the way it’s always been done.

We’ve reinvented speech recognition with state-of-the-art deep learning that’s more accurate, faster, more scalable and reliable than Big Tech.

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Accelerate your time to market.

Leverage our phone call, meeting or general models to transcribe your audio today. Need to recognize unique words? Auto-train a model with labeled data, or contact us for an Expert trained model delivered in weeks, not months.

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Surface accurate actionable insights.

Your customers are clamoring to extract meaningful moments and automate actions from audio data. You could build ASR into your product (or not). Start building amazing customer experiences on top of the most accurate and reliable transcription.

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Create Human-Like Conversations.

Enable virtual agents to understand customer calls and transcribe conversations on the fly. With low latency, real-time streaming and high accuracy, it will be hard to determine if the agent is a human or machine.

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Get ahead of customer needs & objections.

Avoid complaints related to transcription quality and safeguard top accounts. With Deepgram you can create a model unique to your business, and auto-train new versions on demand. Need a new language or entering a new market? With our state-of-the-art training capabilities you can update your models and stay one step ahead of your customer needs.

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Scale without breaking a sweat.

Start small and scale up, or go big right out of the gate. With Deepgram you can process thousands of audio streams simultaneously with a cost efficient GPU approach – on premise or in the cloud.

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Deepgram engines have outperformed any of the others that we have tried or looked into. Our accuracy levels are greater than 90% on virtually everything that we do.”

Dennis Evanson

Compliance and QA
Randall Reilly

95%

Increased audit-confirmed results to levels exceeding 95% accuracy.

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Being able to rely on Deepgram transcription, both on the front and back end of the call is paramount to accurate emotion detection for our Call Center Customers.”

Adam Settle

VP of Product
Sharpen

100%

Captured 100% of our call center audio.

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There could be hundreds of issues a customer is calling in about. Add to this complexity there is a distribution of words, specific to each of our customer’s brands. We couldn’t get these words right using Google, Amazon or Speechmatics, and are thrilled to finally reach our accuracy goal with Deepgram.”

Arjun Maheswaran

CTO
Agara

In a head to head test, Deepgram model training yielded a lower WER.

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Deepgram is doing groundbreaking work in the speech analytics field, and we are delighted to be working closely with them. Their world class GPU-accelerated speech recognition enables faster, more accurate natural language processing that will make an important impact on a range of industries.”

Jeff Herbst

VP of Business Development
NVIDIA

11

Powered by the NVIDIA GPU architecture and 11 Deep Learning patents, Deepgram is the most cost efficient ASR.

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Google dumped out a big, disgusting JSON file with quality that wasn’t good enough. Deepgram was first accuracy-wise and produced, by far, the easiest transcriptions to work with.”

Klint Kanopka

PhD Student Research
Stanford’s Graduate School of Education

#1

Deepgram was first accuracy-wise when compared to Google.

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Don’t settle for average ASR.

Make that big AI strategy finally happen and crush your competition.

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Speech recognition is hard. We'll make it easy.