State of Voice AI Report
The Rise of Enterprise Voice Agents
Introduction
Deepgram’s 2025 State of Voice AI Survey, conducted in partnership with Opus Research, explores the applications and key features of Voice AI across more than a dozen industries, based on insights from 400 business leaders.
Dive in to see why 2025 is shaping up to be one of the most thrilling years for Voice AI and in particular, voice AI agents.
Transcription: from feature to fundamental
92% of respondents capture their speech data, and 56% transcribe more than half of their interactions (a notable increase from our previous report: 84% transcribed less than half of their audio data).
Voice AI is now foundational
67% of organizations consider voice AI core to their product and business strategy.
The voice AI agent revolution awaits
80% of organizations use traditional voice agent systems, yet only 21% are very satisfied.
More key findings
84%
plan to increase budgets in the next 12 months.
50%
use traditional voice agents for task/service automation and consider it the most compelling use case for voice AI agents.
46%
cite fine-tuning models as a key to greater adoption
Read the full report to hear what industry experts are saying about the future of Voice AI
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