Introducing Deepgram’s Voice Agent API

Build voice AI into your apps

Deepgram's voice AI platform provides APIs for speech-to-text, text-to-speech, and language understanding. From medical transcription to autonomous agents, Deepgram is the go-to choice for developers of voice AI experiences.

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Call Center: Customer Support:
Summarization
Sentiment analysis
Intent Detection
Topic detection
summarize=true

Summary:  The customer calls Wham to change their payment and asks if they can do it on the phone since their sub is about to renew. The agent takes down the customer's information and updates their card information, including billing address and expiration date. The call ends with the agent thanking the customer for calling.

Transcript Hi. Thank you so much for calling Wham. My name is Ali. How can I help you today? Hey. Just trying to change the payment info on the website. since my sub is about to renew. I was wondering if you could do it on the phone. Yeah. That shouldn't be a problem. Could I have your first and last name, please? Erin Shurtz, s c h e r t z. Alright. Thank you so much, Erin. Could I also have your phone number, please? 713-899 0745. Excellent. And I'm just going to verify with your security question really quick, if you don't mind. What street did you grow up on? Cypress Avenue. Okay. Excellent. Thank you so much. And I can just go ahead and update that card info for you. So first, what is the card number? 4708 Okay. 1209. Okay. 8732. Uh-huh. 7655. Great. And could I also have your expiration date as well? February 2028. Great. And could I also have your CVC on the back? 482. Okay. Thank you. And the the billing address is still the same? Yep. Okay. Great. then you're all set. Thank you so much for calling in.

Voice AI foundations

Our suite of voice AI tools is designed to transform how you interact with voice data, offering powerful APIs and models to unlock deeper insights and build seamless voice experiences.

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That can fuel transcription for 750 hours, or generate TTS audio for ~200 hours. No credit card needed.
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Solutions that scale

As the industry's voice AI leader, Deepgram drives better outcomes with enterprise solutions that deliver intelligent voice experiences safely, securely, and at scale.

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Unbeatable value, unmatched performance

Extract the most value with speech-to-text and Language AI.

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30% more accurate
Deepgram leads the industry with the most accurate models in the market across use case categories.

3-5x cheaper
Our GPU infrastructure optimizes speech and language models for superior, cost-effective performance.

Up to 40x faster
Transcribe in real-time or an hour of pre-recorded audio in about 12 seconds.

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