Overview of Abridge AI - Conversational AI for Healthcare
Abridge is an ambient AI company that summarizes conversations into clinical documentation to reduce doctor burnout and improve patient care.
Abridge offers a fully integrated suite of AI-backed products to power better care delivery experiences for clinicians, patients, hospital systems, payers, telehealth companies, and care management organizations.
The technology turns conversations into structured clinical documentation like SOAP notes, helping healthcare providers complete documentation faster while capturing more insights. Abridge integrates deeply into clinical workflows and EHRs like Epic.
Check out this quick explainer of the Abridge app:
How Abridge Works
Abridge uses advanced natural language processing and machine learning to analyze spoken conversations in real-time between doctors and patients.
- The AI generates notes, action items, and insights to share with both parties after visits.
- Providers can quickly review and edit the automated documentation in the EHR.
- Patients receive summaries of key information via the Abridge app.
This improves efficiency for providers while ensuring patients understand visit details.
Features of Abridge
Key features of Abridge include:
- Real-time conversation summarization - Summarizes doctor-patient conversations as they occur.
- Note drafting - Creates structured SOAP note drafts to accelerate documentation.
- Insights - Extracts key medical terms, problems, medications, and more.
- EHR integrations - Documentation flows directly into EPIC and other EHRs.
- Patient app - Shares summaries and next steps with patients via a mobile app.
- Telehealth support - Works for in-person and virtual care conversations.
Benefits include:
- Reduces physician burnout by eliminating note-taking and decreasing after hours charting.
- Improves clinical efficiency.
- Increases patient engagement and adherence by sharing summaries.
- Protects revenue by improving documentation quality.
- Captures more insights from conversations.
Use Cases and Applications
Abridge can be used to:
Streamline clinical documentation workflows:
- Generate SOAP note drafts.
- Auto-populate forms in EHRs.
- Extract key details fast.
Improve telehealth experiences:
- Summarize virtual visits.
- Share visit info with patients easily.
Enhance care coordination:
- Share insights across care teams.
- Keep patients and families in sync.
Support population health programs:
- Gain insights from patient interactions.
- Identify gaps in care.
Who is Abridge For?
Abridge serves major healthcare systems, private practices, telehealth providers, care coordination teams, and more.
Key users include:
- Physicians - Reduce documentation burden, finish notes faster.
- Medical scribes - Increase productivity, capture insights.
- Patients - Understand visit details and next steps.
- Care coordinators - Share key info across care teams.
- Hospital administrators - Improve clinician experience and retention.
Abridge pricing plans
Abridge offers flexible plans and pricing. Contact Abridge at contact@abridge.com for a detailed proposal.
However, Abridge AI does not appear to have a free plan.
Support and Integrations
- 24/7 customer support via phone, email, and chat.
- HIPAA compliant.
- HL7 integrations with EHRs like Epic, Cerner, AthenaHealth.
- APIs available.
Reviews and Ratings for Abridge
"I get love letters from clinicians telling me that Abridge has saved their practice, their marriage, their mental health." - Alistair Erskine, MD
“Implementing Abridge is going to save the world of medicine.” - Michelle Thompson, DO
“What's distinctive about Abridge is that they're actually delivering.” - Gregory Altor, MD
The Abridge app has 4.8/5 stars on the App Store, with 315 ratings.
The Abridge app has 4.0/5 stars on the Google Play Store, with 360 reviews.
Additionally, Abridge is backed by leading healthcare innovators, such as
- CVS Health Ventures
- Mayo Clinic
- Lifepoint Health
- Scan Health Plan
- American College of Cardiology
Conclusion
Abridge leverages AI to create better clinician and patient experiences. By streamlining clinical workflows, Abridge reduces physician burnout, improves care team collaboration, increases revenue, and boosts patient satisfaction and outcomes.
To learn about Abridge's company, visit the Abridge crunchbase page.
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