How Enterprises Can Unlock Voice AI Through the Deepgram Partner Ecosystem

In today’s enterprise, voice is no longer just another channel. It’s the frontline of customer experience, the engine behind real-time insights, and the foundation for emerging conversational AI use cases. Yet for many business leaders, adopting cutting-edge speech-to-text (STT) and text-to-speech (TTS) technology can feel like a heavy lift: complex integrations, fragmented vendor choices, and the need to prove ROI quickly.

At Deepgram, we believe it shouldn’t be this way. That’s why we’ve built a robust partner ecosystem designed to make world-class voice AI easy to try, easy to use, and easy to scale—within the platforms and systems enterprises already trust.

Meeting You Where You Already Work

Enterprises don’t want to rip and replace their technology stack. They want innovation that extends the investments they’ve already made. That’s where Deepgram’s partners come in. By embedding our STT and TTS APIs into leading contact centers, collaboration tools, and agent platforms, enterprises can unlock powerful voice outcomes—without disrupting workflows or infrastructure.

From contact centers to real-time communications, here are some of the ways our partner ecosystem delivers voice AI where you need it most:

Partner Highlights

• AWS: As an AWS Generative AI Competency Partner, Deepgram can be deployed seamlessly through AWS Marketplace. You can integrate with Amazon Connect, S3, API Gateway, and Lambda—or scale through SageMaker and Bedrock—knowing your infrastructure and billing are unified.

• Genesys Cloud: Available through the Genesys AppFoundry, Deepgram enables real-time, high-accuracy transcription natively within Genesys Cloud. No third-party add-ons, no friction—just voice intelligence that accelerates agent performance and analytics.

• Five9 Intelligent Cloud Contact Center: With Five9, Deepgram brings accurate, low-latency transcription and natural TTS directly into the contact center environment. This enhances agent assist, compliance monitoring, and customer insights—all critical for delivering experiences at scale.

• Vonage Communications Platform: Together, Vonage and Deepgram enable real-time, diarized transcripts and voice intelligence across messaging, video, and verification workflows. Enterprises can deliver omnichannel experiences with faster rollout and richer context.

• Kore.ai Conversational AI: Deepgram integrates with Kore.ai’s no-code XO platform, helping businesses build advanced voice-enabled virtual assistants without heavy engineering. It’s a faster path to intelligent self-service and automation.

• VAPI: VAPI simplifies the orchestration of Deepgram’s STT and TTS with large language models (LLMs) to create production-ready voice agents. Developers can prototype, test, and deploy conversational AI in minutes—reducing the complexity of stitching together multiple APIs.

• Pipecat: With Pipecat, enterprises gain reliable infrastructure for scaling AI agents powered by Deepgram. Pipecat ensures low-latency, high-availability performance, so customer service and sales teams can deliver human-like interactions without technical headaches.

• LiveKit: LiveKit enables developers to embed Deepgram’s speech AI into live audio and video applications. From AI-powered meeting insights to interactive voice-enabled collaboration, LiveKit and Deepgram make real-time communications smarter and more engaging.

Enterprise-Ready Technology

Deepgram’s partner ecosystem is powered by technology designed to meet enterprise demands:

• Unmatched Accuracy & Speed: 40× faster inference speeds and superior transcription accuracy reduce errors and unlock real-time applications.

• Lower TCO: Our pricing is 3–5× lower than competitors, making enterprise-scale deployments sustainable.

• Unified Voice Agent API: One API for STT, TTS, and LLM orchestration eliminates integration headaches.

• Flexible Deployments: From public cloud to single-tenant or fully self-hosted environments, Deepgram adapts to your compliance and governance needs.

From Pilot to Scale

Working with our partners means you can move from idea to impact faster:

• Pilot quickly through marketplaces like AWS, Genesys AppFoundry, or Five9 Marketplace.

• Develop faster using native integrations like VAPI, Pipecat, LiveKit, or Vonage SDKs.

• Deploy seamlessly within existing infrastructure, with the confidence of compliance and scalability.

• Scale globally with unified billing, flexible infrastructure, and enterprise-grade SLAs.

• Innovate continuously by layering voice intelligence into new experiences, products, and workflows.

The Bottom Line

Voice is becoming the interface of the enterprise—and Deepgram, together with our partners, is making it simple to adopt. Whether you’re optimizing a contact center, building next-generation voice agents, or enhancing real-time communications, the Deepgram partner ecosystem gives you the fastest, most reliable path to results.

You don’t need to reinvent your stack. You just need the right voice AI partner.

Ready to accelerate your transformation? Explore the Deepgram Partner Ecosystem and discover how you can unlock powerful voice outcomes today.