Deploy production-ready voice AI built for real-world restaurant environments to serve guests better, elevate the daily work of employees, and drive stronger business outcomes.
Restaurants are one of the most important sectors in the economy, with millions of employees, billions of guest interactions each year, and a central role in how communities come together to share meaningful experiences. The industry is under pressure from rising costs, labor shortages, and intense competition, making operational efficiency more critical than ever.
The Labor Challenge
While the availability of labor continues to decline, the financial demands required to secure that labor continue to rise.
Throughput Bottlenecks
Customers expect speed, but labor shortages make it harder than ever to deliver fast, consistent service across every channel.
Accuracy Requirements
Order inaccuracies are costly, leading to food waste and eroding customer trust.
Deployment Reality
Restaurants are complex environments, with heavy background noise and fragmented hardware systems.
Deepgram is the market-leading voice AI platform proven in production with major global brands. Combining enterprise-grade infrastructure with deep operational expertise, we deliver reliable, scalable automation for drive-thru and phone ordering in the most demanding real-world environments.
Serving the Largest Restaurant Enterprises
Directly serving the largest restaurant enterprises to solve the highest-impact technical challenges in voice AI.
Partnering with Industry Leaders
Partnering with leading restaurant technology enablers to bring those capabilities and benefits industry-wide.
Empowering the Developer Ecosystem Sharing innovations with a healthy developer ecosystem to foster and support long-tail solutions.
Built for how restaurants operate.
AI voice agents handle high-volume drive-thru ordering with speed and accuracy, even in noisy, multi-speaker environments. From greeting guests to capturing orders with modifications and add-ons, every interaction is confirmed and routed directly to POS and kitchen systems without slowing down the line.
AI agents answer every call instantly and manage phone-based interactions such as orders, reservations, and guest inquiries. During peak hours, this ensures no calls go unanswered while in-store teams stay focused on guests and day-to-day operations.
Voice-powered automation supports restaurant employees throughout the day by streamlining routine operational workflows. From handling order adjustments and system interactions to coordinating tasks, voice reduces friction for frontline teams and helps operations run more smoothly.
Every voice interaction becomes structured, actionable data. Restaurants gain visibility into order accuracy, speed of service, menu confusion points, upsell performance, and guest sentiment across locations, turning audio into insights that improve operations and decision-making at scale.
AI voice agents handle high-volume drive-thru ordering with speed and accuracy, even in noisy, multi-speaker environments. From greeting guests to capturing orders with modifications and add-ons, every interaction is confirmed and routed directly to POS and kitchen systems without slowing down the line.
AI agents answer every call instantly and manage phone-based interactions such as orders, reservations, and guest inquiries. During peak hours, this ensures no calls go unanswered while in-store teams stay focused on guests and day-to-day operations.
Voice-powered automation supports restaurant employees throughout the day by streamlining routine operational workflows. From handling order adjustments and system interactions to coordinating tasks, voice reduces friction for frontline teams and helps operations run more smoothly.
Every voice interaction becomes structured, actionable data. Restaurants gain visibility into order accuracy, speed of service, menu confusion points, upsell performance, and guest sentiment across locations, turning audio into insights that improve operations and decision-making at scale.
The restaurant industry is demanding automation, and we need partners to help meet the scale. Join a thriving ecosystem of innovators using Deepgram to solve unique operational challenges across drive-thrus, kiosks, and phone lines globally. Parthership Benefits
Whether you’re deploying voice AI at a handful of locations or scaling across your footprint, our restaurant team partners with you to deliver reliable, production-ready voice experiences tailored to your operations.
