Text-to-speech for restaurants

Automate drive-thru, phone, and kiosk

Deepgram's Voice AI ordering automates drive-thru, phone, and self-ordering kiosk channels with a purpose-built AI phone assistant that handles orders in noisy, fast-paced restaurant environments.

Custom-trained on menus, scripts, and brand voice, the restaurant order AI system integrates directly with POS, CRM, and existing ordering systems – building carts, executing upsells, and handing off to employees seamlessly.

Digitize the largest sales channels

Deepgram's Audio Intelligence delivers real-time customer sentiment analysis and conversation analytics across every drive-thru, phone, and kiosk interaction — capturing insights from 100% of transactions, not the less than 1% covered by secret shoppers. Turn voice transaction data into actionable customer experience metrics to A/B test and optimize in real time.

Track upsell conversion rates by upsell type, driving a 10% increase in average ticket value. Monitor script adherence including greeting, order confirmation, and upsell, while surfacing the root causes of negative interactions like out-of-stock items and hold times using sentiment analysis software.

In-ear AI assistant for restaurant operations

Deepgram's Employee Assist is an in-ear AI assistant that gives frontline restaurant workers hands-free, real-time support – from inventory tracking software and recipe management to QA compliance and multilingual assistance, no screen required.

Purpose-built for restaurant operations, this AI-powered restaurant inventory management system doubles as a ticketing and knowledge base platform: reducing turnover, improving labor efficiency, and elevating the guest experience by putting answers in every team member's ear instantly.

Streamline and improve customer, franchisee, and employee support

Deepgram's Call Center Automation is a Voice AI orchestration layer purpose-built for restaurant operations across three key audiences: customers, employees, and franchisees.

For customers, the contact center automation platform handles loyalty program management, FAQs, and complaint intake. For employees, it serves as a business phone answering service for benefits questions, HR onboarding, and policy lookups. For franchisees, it streamlines IT support, supply chain inquiries, marketing and local promotions, financial reporting, and compliance.

All with sentiment-aware routing, at one easy phone number.

Voice AI orchestration layer for restaurant bookings and employee scheduling

Deepgram provides the Voice AI orchestration layer that powers automated reservations, catering bookings, table management, and employee scheduling — letting customers book by voice without tying up staff.

Deepgram doesn't replace reservation or scheduling tools – it's the Voice AI infrastructure that sits on top, freeing up employees to focus on the higher-value work they actually want to do.