See How Deepgram and AWS Power Voice AI for Patient Outreach

🎥 On-Demand Webinar

Gokhul Srinivasan, Partner Solution Architect, Healthcare – AWS Evan Henry, Director of Product, AI Infrastructure and Cloud Partnerships – Deepgram

If you’re running outbound patient outreach today, you’re familiar with the bottleneck: clinical trial recruitment, appointment scheduling, and patient follow-ups all demand empathy, medical context, and real-time decision-making. Scripted IVR systems and basic chatbots can’t handle it. So you staff the phones with qualified nurses and coordinators. They are expensive, hard to scale, and still not fast enough to meet enrollment timelines.

In this session, Deepgram and AWS present a complete architecture for AI-powered outbound dialing in healthcare. Using clinical trial recruitment as our working example, we'll walk through two reference architectures - powered by Deepgram Nova-3 Medical and Aura 2 TTS - one built on Amazon SageMaker with Amazon Bedrock, and another on Amazon Connect with Amazon Lex.

You’ll leave with a working blueprint you can adapt to your own outreach workflows-whether that’s complex clinical trial screening or simpler use cases like hospital appointment scheduling and post-discharge follow-ups. Deepgram's infrastructure is HIPAA-eligible with BAA available, and supports zero data retention and VPC deployment on AWS, so the architecture we're showing meets the compliance requirements your healthcare teams are already evaluating for.

Discover how Deepgram voice agents bring context, intent recognition, and real-time adaptability to automated outreach.

See how CROs can automate initial patient screening-filtering thousands of prospects on medication changes, lifestyle status, and eligibility, without sacrificing the nuance that qualified nurses bring today.

Explore the end-to-end technical stack, Deepgram Nova-3 Medical (sub 250ms STT) and Aura 2 (sub-250ms TTS), AWS Bedrock with Nova models, and integrations with SageMaker and Lex.

Learn why solving outbound dialing for complex clinical screening means you’ve already solved it for simpler use cases like appointment scheduling and patient follow-ups, and how to adapt the architecture accordingly.

This session is for anyone responsible for patient outreach, clinical trial recruitment, or contact center operations in healthcare, whether you're a clinical ops lead evaluating voice AI, a cloud architect building on AWS in regulated industries, or a product manager exploring automated patient engagement.

Ready to see how voice AI handles real clinical conversations? Save your spot for the live walkthrough and walk away with a clear blueprint for your own outreach workflows.