Leading Medical Transcription
THE LANDSCAPE
This leading medical tech transcription platform optimizes and automates complex business processes—offering value to healthcare professionals and administrators alike. Their technology enhances decision-making, streamlines operations, and boosts efficiency, driving profitability and competitive edge.
In short, this med-tech platform empowers healthcare businesses, private practices, and hospitals to stay ahead by leveraging cutting-edge AI to improve workflows, harness data insights, and enhance performance with minimal manual intervention.
THE CHALLENGE
The field of medicine heavily prioritizes both efficiency and accuracy. If a given speech-to-text AI model offers only efficiency but not accuracy, healthcare providers run the risk of having incorrect information on
their patients’ charts. For example, mistranscribing the name of a drug (e.g. “Klonopin” instead of “Clonidine”) can lead to patients’ conditions worsening. Likewise, if a given speech-to-text AI model offers only accuracy but not efficiency, then doctors will barely save any time and might as well write their own notes manually.
Furthermore, this platform has found that physicians—especially older physicians—have an easier time speaking to AI agents than they do having to read small text on a computer screen or clicking around an unintuitive user-interface (UI).
This leading medical tech transcription platform requires both accuracy and speed. In the past they have had bad experiences with other, more expensive transcription providers, especially regarding latency.
THE SOLUTION
To meet this medical platform’s demands for accuracy, speed, and affordability, Deepgram guaranteed the following returns:
CASE STUDY: Leading Med-tech Transcription Platform
Accuracy: 30% lower word error rate (WER) than competitors on average
Speed: Up to 40x faster inference time, supporting real-time applications
Cost: 3-5x lower cost than the competition
Developer experience: Fast and easy to implement with robust developer resources
Enterprise-grade: Security, scalability, and reliability from AWS that companies depend on for mission-critical applications
Deepgram’s latest Nova-3 model also comes with a Medical version that is specifically trained on medical jargon, such as complex medicine names, Latin-derived bacteria names, and abbreviations for diseases.
THE BENEFITS
With Deepgram’s cutting-edge accuracy, this leading med-tech transcription platform is able to improve the efficiency of their clients—which greatly consists of older physicians who have a hard time reading and interacting with small-text on their computers. Complex tasks like entering details into a patient’s file becomes radically simplified with Deepgram’s speech-to-text technology. Given the fact that Deepgram is trained on medical terminology out-of- the-box, very little modification or finetuning was needed to build a successful product that healthcare providers worldwide can use.
Perhaps the greatest benefit this med-tech transcription platform received from working with Deepgram came from its pricing. Deepgram helped this platform spend 80-90% less money than they were before. Their previous solution cost around 7.4 cents per minute; meanwhile, Deepgram’s solution costs less than half a cent per minute. About this leading med-tech transcription platform
This leading med-tech transcription platform uses artificial intelligence to help healthcare providers streamline their operations, analyze vast amounts of medical data, and make more accurate, data-driven decisions. By applying machine learning and AI algorithms, this platform can identify patterns, predict outcomes, and automate processes that traditionally required a lot of manual work. This technology not only improves efficiency but also enhances patient care, accelerates research, and drives innovations in medical treatments and technologies.