🤔 Evaluating speech-to-text solutions? Try the STT self-assessment 📊

Step 3: Test Features

Example: Delicious Pizza Company Call

Punctuation

Adds punctuation and capitalization to the transcript

Numerals

Converts numerals from a written format to a numerical one. For example, “one hundred” to “100”.

Diarization

Recognizes speaker changes. Each word in the transcript will be assigned to a speaker.

Redaction

Automatically removes sensitive data such as credit card, bank account, and social security numbers from transcripts.

Example: Delicious Pizza Company Call

hi welcome to delicious pizza company can i take your order yeah i’d like two large cheese pizzas please i’m trying to feed a group of eight people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is four two eight three five six seven eight four five two three eight seven nine two and can you please provide the expiration date and security code yeah it expires in june twenty nineteen and the security code is four eight six wonderful i have you down for two large cheese pizzas please go around to the pickup window we’ll have your pizza ready in around five minutes thanks for choosing delicious pizza company

Hi. Welcome to delicious Pizza company. Can I take your order? Yeah. I’d like two large cheese Pizzas, please. I’m trying to feed a group of eight people. I can help you with that. Can you please provide your name and your credit card number for payment? Yeah. Sure. My name is Jane Smith, and my credit card number is four two eight three five six seven eight four five two three, eight seven nine two. And can you please provide the expiration date and security code? Yeah. It expires in June twenty nineteen and the security code is four eight six. Wonderful. I have you down for two large cheese pizzas. Please go around to the pickup window. We’ll have your pizza ready in around five minutes. Thanks for choosing delicious pizza company.

hi welcome to delicious pizza company can i take your order yeah i’d like 2 large cheese pizzas please i’m trying to feed a group of 8 people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is 4 2 8 3 5 6 7 8 4 5 2 3 8 7 9 2 and can you please provide the expiration date and security code yeah it expires in june 20 19 and the security code is 4 8 6 wonderful i have you down for 2 large cheese pizzas please go around to the pickup window we’ll have your pizza ready in around 5 minutes thanks for choosing delicious pizza company

SPEAKER 0: hi welcome to delicious pizza company can i take your order

SPEAKER 1: yeah i’d like two large cheese pizzas please i’m trying to feed a group of eight people

SPEAKER 0: i can help you with that can you please provide your name and your credit card number for payment

SPEAKER 1: yeah sure my name is jane smith and my credit card number is four two eight three five six seven eight four five two three eight seven nine two

SPEAKER 0: and can you please provide the expiration date and security code

SPEAKER 1: yeah it expires in june twenty nineteen and the security code is four eight six

SPEAKER 0: wonderful i have you down for two large cheese pizzas please go around to the pickup window we’ll have your pizza ready in around five minutes thanks for choosing delicious pizza company

hi welcome to delicious pizza company can i take your order yeah i’d like two large cheese pizzas please i’m trying to feed a group of eight people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is * can you please provide the expiration date and security code yeah it expires in * the security code is * i have you down for two large cheese pizzas please go around to the pickup window we’ll have your pizza ready in around five minutes thanks for choosing delicious pizza company

{
    "metadata": {
        "transaction_key": "XVqB...B831IOXBXI=",
        "request_id": "vY1XXCo2eFyB5VtUh3G1tISghOp7VZZL",
        "sha256": "d8424af7955526e00151f02ffa679d4863a048cdff25b764861f899d6f2454d4",
        "created": "2021-03-17T09:12:03.168Z",
        "duration": 59.156002,
        "channels": 1
    },
    "results": {
        "channels": [
            {
                "alternatives": [
                    {
                        "transcript": "hi welcome to delicious pizza company can i take your order yeah i'd like two large cheese pizzas please i'm trying to feed a group of eight people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is four two eight three five six seven eight four five two three eight seven nine two and can you please provide the expiration date and security code yeah it expires in june twenty nineteen and the security code is four eight six wonderful i have you down for two large cheese pizzas please go around to the pickup window we'll have your pizza ready in around five minutes thanks for choosing delicious pizza company",
                        "confidence": 0.9869397,
                        "words": [
                            {
                                "word": "hi",
                                "start": 1.8179411,
                                "end": 2.0976243,
                                "confidence": 0.8727626
                            },
                            {
                                "word": "welcome",
{
    "metadata": {
        "transaction_key": "T5Af...8d0HrQBng==",
        "request_id": "x4z4EF3lwLyyLbOEys9068uZLRLBRzTj",
        "sha256": "d8424af7955526e00151f02ffa679d4863a048cdff25b764861f899d6f2454d4",
        "created": "2021-03-17T09:07:51.237Z",
        "duration": 59.156002,
        "channels": 1
    },
    "results": {
        "channels": [
            {
                "alternatives": [
                    {
                        "transcript": "Hi. Welcome to delicious Pizza company. Can I take your order? Yeah. I'd like two large cheese Pizzas, please. I'm trying to feed a group of eight people. I can help you with that. Can you please provide your name and your credit card number for payment? Yeah. Sure. My name is Jane Smith, and my credit card number is four two eight three five six seven eight four five two three, eight seven nine two. And can you please provide the expiration date and security code? Yeah. It expires in June twenty nineteen and the security code is four eight six. Wonderful. I have you down for two large cheese pizzas. Please go around to the pickup window. We'll have your pizza ready in around five minutes. Thanks for choosing delicious pizza company.",
                        "confidence": 0.9869397,
                        "words": [
                            {
                                "word": "hi",
                                "start": 1.8179411,
                                "end": 2.0976243,
                                "confidence": 0.8727614,
                                "punctuated_word": "Hi."
                            },
                            {
                                "word": "welcome",
                                "start": 2.3373528,
{
    "metadata": {
        "transaction_key": "G3JI...fZrXdFexw==",
        "request_id": "0fM2Rz7THbvzjXqbWl2Ak4F4rICn1Gub",
        "sha256": "d8424af7955526e00151f02ffa679d4863a048cdff25b764861f899d6f2454d4",
        "created": "2021-03-17T09:11:35.880Z",
        "duration": 59.156002,
        "channels": 1
    },
    "results": {
        "channels": [
            {
                "alternatives": [
                    {
                        "transcript": "hi welcome to delicious pizza company can i take your order yeah i'd like 2 large cheese pizzas please i'm trying to feed a group of 8 people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is 4 2 8 3 5 6 7 8 4 5 2 3 8 7 9 2 and can you please provide the expiration date and security code yeah it expires in june 20 19 and the security code is 4 8 6 wonderful i have you down for 2 large cheese pizzas please go around to the pickup window we'll have your pizza ready in around 5 minutes thanks for choosing delicious pizza company",
                        "confidence": 0.9869397,
                        "words": [
                            {
                                "word": "hi",
                                "start": 1.8179411,
                                "end": 2.0976243,
                                "confidence": 0.8727614
                            },
                            {
                                "word": "welcome",
                                "start": 2.3373528,
                                "end": 2.6969454,
                                "confidence": 0.99761766
{
    "metadata": {
        "transaction_key": "0rLn...HHCM7bSBQ==",
        "request_id": "km1pc1vSZ7IXTDccWxsTaC1DzjeHLfJZ",
        "sha256": "d8424af7955526e00151f02ffa679d4863a048cdff25b764861f899d6f2454d4",
        "created": "2021-03-17T09:11:04.135Z",
        "duration": 59.156002,
        "channels": 1
    },
    "results": {
        "channels": [
            {
                "alternatives": [
                    {
                        "transcript": "hi welcome to delicious pizza company can i take your order yeah i'd like two large cheese pizzas please i'm trying to feed a group of eight people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is four two eight three five six seven eight four five two three eight seven nine two and can you please provide the expiration date and security code yeah it expires in june twenty nineteen and the security code is four eight six wonderful i have you down for two large cheese pizzas please go around to the pickup window we'll have your pizza ready in around five minutes thanks for choosing delicious pizza company",
                        "confidence": 0.9869397,
                        "words": [
                            {
                                "word": "hi",
                                "start": 1.8179411,
                                "end": 2.0976243,
                                "confidence": 0.8727614,
                                "speaker": 0
                            },
                            {
                                "word": "welcome",
                                "start": 2.3373528,
{
    "metadata": {
        "transaction_key": "zZp8...nZ+6bkQcg==",
        "request_id": "nK85T8TruLEr6E6WnQiOdRHkEgAWafGc",
        "sha256": "d8424af7955526e00151f02ffa679d4863a048cdff25b764861f899d6f2454d4",
        "created": "2021-03-17T09:10:27.937Z",
        "duration": 59.156002,
        "channels": 1
    },
    "results": {
        "channels": [
            {
                "alternatives": [
                    {
                        "transcript": "hi welcome to delicious pizza company can i take your order yeah i'd like two large cheese pizzas please i'm trying to feed a group of eight people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is * can you please provide the expiration date and security code yeah it expires in * the security code is * i have you down for two large cheese pizzas please go around to the pickup window we'll have your pizza ready in around five minutes thanks for choosing delicious pizza company",
                        "confidence": 0.9869397,
                        "words": [
                            {
                                "word": "hi",
                                "start": 1.8179411,
                                "end": 2.0976243,
                                "confidence": 0.8727614
                            },
                            {
                                "word": "welcome",
                                "start": 2.3373528,
                                "end": 2.6969454,
                                "confidence": 0.99761766

Transcript

hi welcome to delicious pizza company can i take your order yeah i’d like two large cheese pizzas please i’m trying to feed a group of eight people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is four two eight three five six seven eight four five two three eight seven nine two and can you please provide the expiration date and security code yeah it expires in june twenty nineteen and the security code is four eight six wonderful i have you down for two large cheese pizzas please go around to the pickup window we’ll have your pizza ready in around five minutes thanks for choosing delicious pizza company

Hi. Welcome to delicious Pizza company. Can I take your order? Yeah. I’d like two large cheese Pizzas, please. I’m trying to feed a group of eight people. I can help you with that. Can you please provide your name and your credit card number for payment? Yeah. Sure. My name is Jane Smith, and my credit card number is four two eight three five six seven eight four five two three, eight seven nine two. And can you please provide the expiration date and security code? Yeah. It expires in June twenty nineteen and the security code is four eight six. Wonderful. I have you down for two large cheese pizzas. Please go around to the pickup window. We’ll have your pizza ready in around five minutes. Thanks for choosing delicious pizza company.

hi welcome to delicious pizza company can i take your order yeah i’d like 2 large cheese pizzas please i’m trying to feed a group of 8 people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is 4 2 8 3 5 6 7 8 4 5 2 3 8 7 9 2 and can you please provide the expiration date and security code yeah it expires in june 20 19 and the security code is 4 8 6 wonderful i have you down for 2 large cheese pizzas please go around to the pickup window we’ll have your pizza ready in around 5 minutes thanks for choosing delicious pizza company

SPEAKER 0: hi welcome to delicious pizza company can i take your order

SPEAKER 1: yeah i’d like two large cheese pizzas please i’m trying to feed a group of eight people

SPEAKER 0: i can help you with that can you please provide your name and your credit card number for payment

SPEAKER 1: yeah sure my name is jane smith and my credit card number is four two eight three five six seven eight four five two three eight seven nine two

SPEAKER 0: and can you please provide the expiration date and security code

SPEAKER 1: yeah it expires in june twenty nineteen and the security code is four eight six

SPEAKER 0: wonderful i have you down for two large cheese pizzas please go around to the pickup window we’ll have your pizza ready in around five minutes thanks for choosing delicious pizza company

hi welcome to delicious pizza company can i take your order yeah i’d like two large cheese pizzas please i’m trying to feed a group of eight people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is * can you please provide the expiration date and security code yeah it expires in * the security code is * i have you down for two large cheese pizzas please go around to the pickup window we’ll have your pizza ready in around five minutes thanks for choosing delicious pizza company

View the JSON
{
    "metadata": {
        "transaction_key": "XVqB...B831IOXBXI=",
        "request_id": "vY1XXCo2eFyB5VtUh3G1tISghOp7VZZL",
        "sha256": "d8424af7955526e00151f02ffa679d4863a048cdff25b764861f899d6f2454d4",
        "created": "2021-03-17T09:12:03.168Z",
        "duration": 59.156002,
        "channels": 1
    },
    "results": {
        "channels": [
            {
                "alternatives": [
                    {
                        "transcript": "hi welcome to delicious pizza company can i take your order yeah i'd like two large cheese pizzas please i'm trying to feed a group of eight people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is four two eight three five six seven eight four five two three eight seven nine two and can you please provide the expiration date and security code yeah it expires in june twenty nineteen and the security code is four eight six wonderful i have you down for two large cheese pizzas please go around to the pickup window we'll have your pizza ready in around five minutes thanks for choosing delicious pizza company",
                        "confidence": 0.9869397,
                        "words": [
                            {
                                "word": "hi",
                                "start": 1.8179411,
                                "end": 2.0976243,
                                "confidence": 0.8727626
                            },
                            {
                                "word": "welcome",
{
    "metadata": {
        "transaction_key": "T5Af...8d0HrQBng==",
        "request_id": "x4z4EF3lwLyyLbOEys9068uZLRLBRzTj",
        "sha256": "d8424af7955526e00151f02ffa679d4863a048cdff25b764861f899d6f2454d4",
        "created": "2021-03-17T09:07:51.237Z",
        "duration": 59.156002,
        "channels": 1
    },
    "results": {
        "channels": [
            {
                "alternatives": [
                    {
                        "transcript": "Hi. Welcome to delicious Pizza company. Can I take your order? Yeah. I'd like two large cheese Pizzas, please. I'm trying to feed a group of eight people. I can help you with that. Can you please provide your name and your credit card number for payment? Yeah. Sure. My name is Jane Smith, and my credit card number is four two eight three five six seven eight four five two three, eight seven nine two. And can you please provide the expiration date and security code? Yeah. It expires in June twenty nineteen and the security code is four eight six. Wonderful. I have you down for two large cheese pizzas. Please go around to the pickup window. We'll have your pizza ready in around five minutes. Thanks for choosing delicious pizza company.",
                        "confidence": 0.9869397,
                        "words": [
                            {
                                "word": "hi",
                                "start": 1.8179411,
                                "end": 2.0976243,
                                "confidence": 0.8727614,
                                "punctuated_word": "Hi."
                            },
                            {
                                "word": "welcome",
                                "start": 2.3373528,
{
    "metadata": {
        "transaction_key": "G3JI...fZrXdFexw==",
        "request_id": "0fM2Rz7THbvzjXqbWl2Ak4F4rICn1Gub",
        "sha256": "d8424af7955526e00151f02ffa679d4863a048cdff25b764861f899d6f2454d4",
        "created": "2021-03-17T09:11:35.880Z",
        "duration": 59.156002,
        "channels": 1
    },
    "results": {
        "channels": [
            {
                "alternatives": [
                    {
                        "transcript": "hi welcome to delicious pizza company can i take your order yeah i'd like 2 large cheese pizzas please i'm trying to feed a group of 8 people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is 4 2 8 3 5 6 7 8 4 5 2 3 8 7 9 2 and can you please provide the expiration date and security code yeah it expires in june 20 19 and the security code is 4 8 6 wonderful i have you down for 2 large cheese pizzas please go around to the pickup window we'll have your pizza ready in around 5 minutes thanks for choosing delicious pizza company",
                        "confidence": 0.9869397,
                        "words": [
                            {
                                "word": "hi",
                                "start": 1.8179411,
                                "end": 2.0976243,
                                "confidence": 0.8727614
                            },
                            {
                                "word": "welcome",
                                "start": 2.3373528,
                                "end": 2.6969454,
                                "confidence": 0.99761766
{
    "metadata": {
        "transaction_key": "0rLn...HHCM7bSBQ==",
        "request_id": "km1pc1vSZ7IXTDccWxsTaC1DzjeHLfJZ",
        "sha256": "d8424af7955526e00151f02ffa679d4863a048cdff25b764861f899d6f2454d4",
        "created": "2021-03-17T09:11:04.135Z",
        "duration": 59.156002,
        "channels": 1
    },
    "results": {
        "channels": [
            {
                "alternatives": [
                    {
                        "transcript": "hi welcome to delicious pizza company can i take your order yeah i'd like two large cheese pizzas please i'm trying to feed a group of eight people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is four two eight three five six seven eight four five two three eight seven nine two and can you please provide the expiration date and security code yeah it expires in june twenty nineteen and the security code is four eight six wonderful i have you down for two large cheese pizzas please go around to the pickup window we'll have your pizza ready in around five minutes thanks for choosing delicious pizza company",
                        "confidence": 0.9869397,
                        "words": [
                            {
                                "word": "hi",
                                "start": 1.8179411,
                                "end": 2.0976243,
                                "confidence": 0.8727614,
                                "speaker": 0
                            },
                            {
                                "word": "welcome",
                                "start": 2.3373528,
{
    "metadata": {
        "transaction_key": "zZp8...nZ+6bkQcg==",
        "request_id": "nK85T8TruLEr6E6WnQiOdRHkEgAWafGc",
        "sha256": "d8424af7955526e00151f02ffa679d4863a048cdff25b764861f899d6f2454d4",
        "created": "2021-03-17T09:10:27.937Z",
        "duration": 59.156002,
        "channels": 1
    },
    "results": {
        "channels": [
            {
                "alternatives": [
                    {
                        "transcript": "hi welcome to delicious pizza company can i take your order yeah i'd like two large cheese pizzas please i'm trying to feed a group of eight people i can help you with that can you please provide your name and your credit card number for payment yeah sure my name is jane smith and my credit card number is * can you please provide the expiration date and security code yeah it expires in * the security code is * i have you down for two large cheese pizzas please go around to the pickup window we'll have your pizza ready in around five minutes thanks for choosing delicious pizza company",
                        "confidence": 0.9869397,
                        "words": [
                            {
                                "word": "hi",
                                "start": 1.8179411,
                                "end": 2.0976243,
                                "confidence": 0.8727614
                            },
                            {
                                "word": "welcome",
                                "start": 2.3373528,
                                "end": 2.6969454,
                                "confidence": 0.99761766

Apply Now

Receive up to $100,000 to use over 12 months.

Become a Partner

When you become a partner you’re in good company.

Talk to Customer Success