Customers
Deepgram customers are on the bleeding edge of voice technology. They create products that improve organizations, create growth, and amaze customers.
These are their stories.
“We had four main areas important to building our action item decision engine: accuracy, real-time speed, action item NLP patterning and NLP anti-patterning.”
Josh Schachter, CEO, UpdateAI
NASA tried all the major speech-to-text providers—and even built their own solution using the open-source tool Kaldi. But nothing they tried reached the 80% word recognition rate (WRR) needed for the transcripts to be useful—until they tried Deepgram speech-to-text API.
“The quality of your transcript determines the quality of the information you can extract from its text. Having a customized speech model literally pays dividends on all natural language processing that happens downstream.”
Scott Hoch, Head of Data, Revenue.io
“While Deepgram offers a technically excellent product, that’s not the only reason we ultimately chose them over their competitors. We liked working with their team. The team is extremely knowledgeable about the product and their customer service is unmatched. Other providers in the space offer nothing similar.”
Software Engineer, Podsights
“I’m constantly thinking about speed-to-market as it’s challenging to get our products out there at the pace needed to remain a leader in the market…. Deepgram will be key in helping us maintain this leadership position.”
Pete Ellis, CPO, Red Box
Deepgram is a core part of our offering, and it will remain so. We have found more than a STT solution but a partner in Deepgram to help us innovate and improve upon our offering.
“We initially considered using a speech solution from a legacy, Big Tech company and realized that we would need to pay eight times the price for it, without getting a solution that was eight times better.”
Adam Settle, CTO, Sharpen
“When we came across Deepgram, what stood out to us and what we noticed as a real differentiator in the market, was its ability to train custom models.”
Adam Larsen, CTO, Tethr
“Our partnership with Deepgram and their models in conjunction with our internal models that are trained on case-specific data get well over 90% accuracy.”
Dion Millson, CEO, Elerian.ai
“Deepgram is doing for speech what SpaceX did for space travel. With SpaceX creating an arms race to the moon, Deepgram is creating an arms race to voice-enabled experiences.”
Todd Fisher, CEO, CallTrackingMetrics
“Deepgram engines have outperformed any of the others that we have tried or looked into. Our accuracy levels are greater than 90% on virtually everything that we do.”
Dennis Evanson, Compliance and QA, Randall Reilly
“Deepgram has given OTO the ability to provide services to our customers we couldn’t with Google.”
Nicolas Perony, CTO, OTO
“Phenomenal Transcription Engine with Incredible Support and Robust API!”
Ryan Stomel, CEO, Call Criteria
“Deepgram’s approach to Automated Speech Recognition is unique in the industry in that they train models for each discrete customer which provides more accurate results than a general model.”
Anthony Ettaro, CTO, TranscribeMe
“Deepgram’s is doing groundbreaking work in the speech analytics field, and we are delighted to be working with them. Their world class GPU-accelerated speech recognition enables faster, more accurate natural language processing that will make an important impact on a range of industries.”
Jeff Herbst, VP of Business Development, NVIDIA
Leading the Voice Ecosystem
Join our list of customers who are innovating with Deepgram and creating new voice technology products and services without compromising speed, accuracy, costs or scale.
