The full voice stack for restaurants
Voice-native foundation models, tooling, and orchestration purpose-built for restaurants. No matter the noise, integrations, menu, or how you speak.
Leading voice teams build with Deepgram
From the drive-thru to the back office
One voice platform covers ordering, reservations, employee support, call center automation, back office, and more.
Ordering
Automate order-taking across channels
Deepgram voice agents take orders across drive-thru, phone, and kiosks through real restaurant noise. Models fine-tune on your menu, modifiers, and LTO names. Orders fire straight to the POS, upsells included, and hand off to staff when needed.
Reservations
Book, move, or cancel reservations by voice
Let guests book, move, or cancel a table wherever they reach you. Deepgram works with live availability across phone, web, mobile, and kiosk, giving staff more time to focus on the floor.
Employee assist
Give staff instant answers
Deepgram voice agents give kitchen and floor staff in-ear answers on demand, from recipes to inventory counts, even a verbal command to turn on the fryer. New hires ramp faster, and the kitchen moves at the speed of sound.
Call center automation
One number for every support request
Route all calls through one Deepgram voice layer. Guests get loyalty help, FAQs, and complaint intake. Employees get benefits, onboarding, and policy answers. Franchisees get IT, supply chain, and compliance support. Context-aware routing escalates the calls that need a person.
Bookings and shifts
Manage scheduling
Talk to a rules-based agent that manages shift swaps and scheduling requests without a complicated interface. Deepgram sits on top of the scheduling tools you already run.
Catering and special requests
Automate special orders
Capture complete information for special inquiries instead of playing telephone tag, and automate catering and special orders so staff aren't stuck relaying details by hand.
Audio intelligence
Digitize every interaction
Secret shoppers cover under 1% of transactions. Deepgram Audio Intelligence reads all of them, scoring sentiment, script adherence, upsell conversion, hold times, and out-of-stock moments, so you can see why a lane slowed down and A/B test the fix the same week.
The receipts, restaurant by restaurant
Results from brands running the Deepgram infrastructure across their restaurant's operations.
- 4-6 hrsLabor saved per location, per day
- 10%Increase in average ticket value
- 25%Faster speed of service
From model to menu to kitchen
Restaurant-specific speech models, real-time orchestration, and tooling.
Speech-to-text
Nova-3 and Flux STT hold accuracy through drive-thru and kitchen background noise, crosstalk, accents, and speaker distortion.
Text-to-speech
Deepgram Flux TTS starts speaking in as little as 80ms, pronounces hard food words, and carries tone across every turn of the order.
Custom agents
We fine-tune agent understanding based on your live menus, scripts, regional accents, and order history.
Turn menu data into voice
Orchestration ingests live, raw menu data and normalizes it into one canonical format built for voice agents, so your menu is understood in real time.
Carts that match your POS
Converts spoken orders into structured carts that match menus exactly, validating items turn by turn and automatically porting them into the POS ready for payment.
Full visibility across locations
Full session logs, latency traces, and transcript review across every location, lane, and shift.
Menu management
Live menu sync knows what is 86’d, what is an LTO, and which modifiers are valid, without a manual refresh.
Stack integration
Layer voice on any restaurant system: POS, menu management, online ordering, scheduling, inventory, KDS, CRM, loyalty, and more.
Smart handoff
Agents escalate conversations to an employee upon guest request or anything unusual or outside its scope.
FAQ
Two paths. Book a call with our restaurant team and we will scope the use case, your stack, pilot locations, and success metrics in 30 minutes. Alternatively, sign up and start building with our voice agent, speech-to-text, and text-to-speech APIs today. Most builders ship something in an afternoon.
It compounds in a number of places: labor hours reclaimed on menial and repeatable tasks, revenue lift from consistent upselling, faster speed of service, faster onboarding, less managerial workload, and better employee retention because the unrewarding work is gone. Every interaction also becomes measurable data instead of a guess.
That's the environment Deepgram tunes for. Lane noise, speaker distortion, crosstalk, engine noise, and accented speech all degrade general-purpose models. Deepgram trains its models on restaurant audio and your menu data, and measures accuracy in your lanes during the pilot, not in a quiet lab.
Deepgram can integrate voice with a number of restaurant systems — but the conversation is the easy part. What matters is voice-to-action: turning what the guest said into a real transaction or a booked table inside the systems you already run. Reach out to our team to learn more about our software integrations.
No, and it should not. Hospitality runs on the warmth of humans. Voice AI takes the menial work, like repeating hours, reciting the LTO, taking a takeout order while two tables wait. Your team does the part guests remember, from a smile at the door to extra fries for a regular.
Deepgram provides the foundation: the speech models that let software listen, understand, and talk back. Several types of companies build on top of it. Software platforms add voice to products they already sell, like a restaurant ordering or point-of-sale system. Point solutions sell a single voice workflow, like AI phone answering. Enterprises build their own voice experiences in-house for their customers or employees.
Ready when you are
From building voice into restaurant operations or enhancing your existing voice platform, our restaurant team is with you.
See Deepgram in action
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