Deepgram Audio Intelligence
Powered by efficient task-specific language models.
Extract vital insights from conversational audio at scale.
Trusted by the world’s top Enterprises, Startups, and Researchers
Extracting insights and understanding from speech
In contrast to expensive and slow large language models, our Audio Intelligence models are lightweight, purpose-driven, and fine-tuned on domain and task-specific conversational data sets. The result? Superior accuracy on specialized topics, lightning fast speed, and low inference costs that make high throughput, low latency applications viable.
From transcription to understanding
Extract more value from your voice data without hiring additional experts.
Audio Intelligence features
Summarization
Accurately capture the essence of conversations including relevant contextual information to streamline workflows, enhance communication, and boost efficiency.
Sentiment analysis
Identify sentiment as positive, neutral, or negative at word, sentence, and transcript levels for trend analysis and real-time customer experience improvements.
Intent recognition
Recognize and track speaker intent through the entire conversation enabling agents to make intent-based decisions and take actions that improve customer satisfaction.
Topic detection
Identify key topics in your audio to improve omnichannel handoffs, streamline workflows, and categorize, search, and conduct post-call trend analysis.
Trusted by enterprises and conversational AI leaders
We chose Deepgram because they deliver the best performing speech-to-text and audio intelligence features bar none and do so without compromise when it comes to quality, speed, and cost.
Your topic modeling, your sentiment analysis, your detection of product features and competitors, and value drivers all come from the transcript. The quality of your transcript therefore has implications all the way down your value chain.
Not only is Deepgram’s technology the most advanced we found, but working with them has been an absolute pleasure.
I have not had such a nice experience working with somebody's API in so long. And Deepgram did that. And then I also realized, like, it's cheap as hell.
IT teams love Deepgram’s speed and accuracy, while tech teams appreciate how the platform doesn’t use the same open-source space that other vendors do, which helps with the total cost of ownership.
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Transcription and intelligence in one API and built upon the world’s most powerful voice AI platform.