Contact Centers
Transcribe All Your Calls Without Sacrificing Accuracy, Speed, or Cost
It’s not a pipe dream but a new reality. 90%+ accuracy, 300-millisecond transcription speed, at a fraction of the cost of legacy Automatic Speech Recognition (ASR). Never miss a customer insight, selling opportunity, or coaching moment.


Real-Time Enablement
Real-time transcriptions are only useful if they are highly accurate and can help your agents sell better or resolve issues faster. What if you can link your rolling transcriptions to your knowledge base or (Artificial Intelligence) AI system to provide the agent with resolution tips, selling options, or add-on products and services advice. That would be real-time business-changing enablement that can be used in addition to existing ASR solutions.
Accuracy in Context
For your contact center, garbage in is garbage out. So why settle for <80% accuracy with hard-to-understand call transcripts? Our Speech Models can be trained to your specific use case including terminology, product terms, acronyms, and accents. Now you can genuinely search your voice data for missed buying signals, poor customer service, or non-regulatory compliance.


Speed Without Sacrifice
What if you could transcribe mountains of call recordings for better insights into your product, services, and support? We can transcribe one hour of audio in less than one minute with 90%+ accuracy. So you can transcribe and analyze a whole day of call data within that same day. How is that for fast?
No Breaking the Bank
Are you only transcribing 5-10% of your calls because of high ASR costs and large computing resources? Our AI Speech Platform can run 300 audio streams on one GPU instead of 300 CPUs. Analyze ALL your call data for actionable intelligence without breaking the bank.



No compromises.
Only opportunities.
What could you do with 90%+ accuracy and real-time 300-milliseconds transcription speed at a fraction of the cost of legacy ASR solutions?