2021 State of Automatic Speech Recognition

Insight from 400 decision makers using ASR. Report by Opus Research

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Learn about current and future uses of ASR and the criteria being used for partner selection

Stack of papers regarding the 2021 State of Automatic Speech Recognition.
FROM TOOL TO TACTIC

Speech recognition adoption is increasing as more enterprises see its strategic value

85%

believe ASR is important/very important to their enterprise strategy.

80%

accelerated adoption of ASR due to Covid-19.

73%

will increase/significantly increase ASR spending.

THE BIG PICTURE

The survey and analysis reveal:

  • How your peers are currently using voice technology
  • Where is the highest ROI in implementing speech technology
  • What is the biggest motivation to implement voice technology
  • When voice technology will be mainstream
  • And more
State of Voice Switchback 5

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