Attend our virtual panel with Conversational AI experts from Elerian AI, Uniphore, and Valyant AI on June 22.

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What Makes a Great Conversational AI Experience?

You are not alone if you have ever experienced a poor interaction with a voicebot. Perhaps you heard, “Sorry, I didn’t get that. Can you repeat your request?” or have been transferred to a human… Read More »

Introducing Real-Time Streaming and Solutions for Conversational AI, Sales and Support Enablement

The promise of AI has consistently been to solve problems and deliver experiences in ways that are faster, cheaper and better. At Deepgram, AI is in our DNA – we’re an automatic speech recognition company… Read More »

Does unsupervised learning create superior speech recognition?

Recently there have been a number of articles published around the use of unsupervised learning for speech recognition. We asked members of our research team for their take on this type of training, and if… Read More »

Deepgram is a Founding Member of CallMiner’s Open Voice Transcription Standard (OVTS)

Deepgram is proud to be a founding member of CallMiner’s Open Voice Transcription Standard (OVTS). This standard programming framework enables CallMiner’s customers to choose the best speech recognition provider for their use cases. The OVTS… Read More »

A Conversation with Asian American & Pacific Islander Deepgrammers

A core part of why we show up to work at Deepgram every day is that we believe every voice should be heard and understood. We know that the way we speak and express ourselves… Read More »

New Spanish and Turkish Language Models and Updated General Models

Our Production Team and Deepgram Labs are releasing new languages and speech models. New General Release Models: Spanish Language Model Turkish Language Model Improved Speech Models: General Model Meeting Model Phonecall Model Deepgram Labs Models:… Read More »

“What is Automatic Speech Recognition: Past, Present, and Future?” ebook

Automatic Speech Recognition (ASR) is a powerful speech to text solution that can help you get the most out of your audio data. Want to know more? Enter “Automatic Speech Recognition: Past, Present, and Future”… Read More »

Conversational Intelligence Podcast with Scott Stephenson

Our CEO, Scott Stephenson, is featured on the Smart Route podcast, where he breaks down the concept of what is “conversation intelligence”—how it works, what kind of value it can add to your organization, and… Read More »

How Does Microsoft’s Purchase of Nuance Communications Affect the Market?

Microsoft’s offer to purchase Nuance Communications for $19.7B validates Automatic Speech Recognition (ASR) has become an essential technology for business. It’s exciting to see an AI powerhouse like Microsoft, which has amazing talent and tools… Read More »

Generic ASR will never be accurate enough for Conversational AI

The human brain is amazing in terms of how we can process speech and understand what is said.  If we are talking about a baseball game, your brain understands that when I say “pitcher” and… Read More »

Regular ASR will Never Create a Humanized Bot Experience

Deepgram X Bitext partnership As companies consider adding voicebots to their customer service, they are seeing the same “Achilles’ heel” with NLU voicebots as experienced with chatbots.  To understand the root of the problem, we… Read More »

Is There an ASR Gender Gap?

To close out Women’s History Month, we’re taking a look at the intersection of women’s voices and speech technology. Gender Marking in Language The English language has relatively little overt gender marking. Many languages —… Read More »

The Contact Center of the Future with Real-time AI

Imagine the contact center of the future where your agent is sitting in a cockpit type workstation. All relevant sales and support information for that customer is readily available and automatically sent to the agent… Read More »

State of Speech: Our New Data Report Reveals ASR’s Untapped Potential

Speech is a powerful tool for the enterprise with the ability to unlock a whole new treasure trove of data. This space is growing and almost every company is investing in some form of Automatic… Read More »

2021 State of Automatic Speech Recognition Infographic

The 2021 State of Automatic Speech Recognition (ASR) report details where enterprises are currently using this technology and where they see the most value.  Find out why 85% of enterprises say that ASR is important… Read More »

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Finally, a reason to get excited about voice recognition.

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