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Voicebots Will Enhance Your Life (Not Destroy It)

We have been lucky to have two interesting and informative panel discussions on the evolution, current state, and future predictions of Conversational AI voicebots.  What makes a Great Conversational AI Experience Evolution of Voicebots: From… Read More »

Real-time routing of conversational data is table stakes for enterprises

With voice data increasingly seen as a strategic asset awash with rich insights, timely access to real-time high-quality audio and transcripts for AI engines to reason over is critical.  In fact, the advanced capabilities of… Read More »

Propelled by Product, Customer and Industry Momentum, Deepgram Continues to Build the Future of Speech Recognition

Growth fueled by increased ASR adoption, expanding software customer base and key executive hires SAN FRANCISCO, Calif., June 29, 2021 — Deepgram, the leading automatic speech recognition vendor, today announces continued momentum following impressive company… Read More »

The Language of LGBTQ Inclusion and Allyship

Happy Pride! Pride is about expressing your authentic self, being visible, and telling your story. At Deepgram, that’s right up our alley. One of our core beliefs is that every voice should be heard and… Read More »

What Makes a Great Conversational AI Experience?

You are not alone if you have ever experienced a poor interaction with a voicebot. Perhaps you heard, “Sorry, I didn’t get that. Can you repeat your request?” or have been transferred to a human… Read More »

Introducing Real-Time Streaming and Solutions for Conversational AI, Sales and Support Enablement

The promise of AI has consistently been to solve problems and deliver experiences in ways that are faster, cheaper and better. At Deepgram, AI is in our DNA – we’re an automatic speech recognition company… Read More »

Does unsupervised learning create superior speech recognition?

Recently there have been a number of articles published around the use of unsupervised learning for speech recognition. We asked members of our research team for their take on this type of training, and if… Read More »

Deepgram is a Founding Member of CallMiner’s Open Voice Transcription Standard (OVTS)

Deepgram is proud to be a founding member of CallMiner’s Open Voice Transcription Standard (OVTS). This standard programming framework enables CallMiner’s customers to choose the best speech recognition provider for their use cases. The OVTS… Read More »

A Conversation with Asian American & Pacific Islander Deepgrammers

A core part of why we show up to work at Deepgram every day is that we believe every voice should be heard and understood. We know that the way we speak and express ourselves… Read More »

New Spanish and Turkish Language Models and Updated General Models

Our Production Team and Deepgram Labs are releasing new languages and speech models. New General Release Models: Spanish Language Model Turkish Language Model Improved Speech Models: General Model Meeting Model Phonecall Model Deepgram Labs Models:… Read More »

“What is Automatic Speech Recognition: Past, Present, and Future?” ebook

Automatic Speech Recognition (ASR) is a powerful speech to text solution that can help you get the most out of your audio data. Want to know more? Enter “Automatic Speech Recognition: Past, Present, and Future”… Read More »

Conversational Intelligence Podcast with Scott Stephenson

Our CEO, Scott Stephenson, is featured on the Smart Route podcast, where he breaks down the concept of what is “conversation intelligence”—how it works, what kind of value it can add to your organization, and… Read More »

How Does Microsoft’s Purchase of Nuance Communications Affect the Market?

Microsoft’s offer to purchase Nuance Communications for $19.7B validates Automatic Speech Recognition (ASR) has become an essential technology for business. It’s exciting to see an AI powerhouse like Microsoft, which has amazing talent and tools… Read More »

Generic ASR will never be accurate enough for Conversational AI

The human brain is amazing in terms of how we can process speech and understand what is said.  If we are talking about a baseball game, your brain understands that when I say “pitcher” and… Read More »

Regular ASR will Never Create a Humanized Bot Experience

Deepgram X Bitext partnership As companies consider adding voicebots to their customer service, they are seeing the same “Achilles’ heel” with NLU voicebots as experienced with chatbots.  To understand the root of the problem, we… Read More »

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Finally, a reason to get excited about voice recognition.

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