State of Speech: New Data Report Reveals ASR’s Untapped Potential

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Generic ASR will never be accurate enough for Conversational AI

The human brain is amazing in terms of how we can process speech and understand what is said.  If we are talking about a baseball game, your brain understands that when I say “pitcher” and… Read More »

Natural Language Understanding (NLU) for Audio Requires a Highly Accurate and Fast Speech to Text Foundation

Deepgram X Bitext partnership As companies consider adding voicebots to their customer service, they are seeing the same “Achilles’ heel” with NLU voicebots as experienced with chatbots.  To understand the root of the problem, we… Read More »

Is There an ASR Gender Gap?

To close out Women’s History Month, we’re taking a look at the intersection of women’s voices and speech technology. Gender Marking in Language The English language has relatively little overt gender marking. Many languages —… Read More »

The Contact Center of the Future with Real-time AI

Imagine the contact center of the future where your agent is sitting in a cockpit type workstation. All relevant sales and support information for that customer is readily available and automatically sent to the agent… Read More »

State of Speech: Our New Data Report Reveals ASR’s Untapped Potential

Speech is a powerful tool for the enterprise with the ability to unlock a whole new treasure trove of data. This space is growing and almost every company is investing in some form of Automatic… Read More »

2021 State of Automatic Speech Recognition Infographic

The 2021 State of Automatic Speech Recognition (ASR) report details where enterprises are currently using this technology and where they see the most value.  Find out why 85% of enterprises say that ASR is important… Read More »

How to Test Automatic Speech Recognition (ASR) Providers For Your Business

Selecting the best ASR option for your company is an important decision. While the bulk of this article is an educational piece on how to most effectively test for ASR providers, the first step when… Read More »

Celebrating Black History Month with a vision of more inclusive speech recognition

February is Black History Month! To mark this time of celebration and reflection, we’d like to shine a spotlight on one of the major dialects of American English, African American Vernacular English (AAVE), and share… Read More »

Why Enterprise Audio Requirements are More “Nuanced” at Real-time Speeds

Nuance recently acquired Saykara, a mobile speech recognition technology provider to expand their medical transcription business. This acquisition is one of many major investments and acquisitions in the Natural Language Processing (NLP) and Customer Service… Read More »

We raised $25 Million from Tiger Global and others to unlock the power of voice data and fuel the world’s big ideas

Over the past year, we have seen the speech recognition market evolve like never before. When we first announced our Series A in March 2020, enterprises were starting to recognize the impact a tailored approach… Read More »

Introducing the New Deepgram Developer Portal

Your one-stop-shop for Automatic Speech Recognition (ASR) development We are pleased to announce a new portal to provide a better developer experience.  This is your one-stop-shop for all voice engineering and ASR development needs. The… Read More »

The History of Automatic Speech Recognition

The most exciting time to be in the Automatic Speech Recognition (ASR) space is right now.  Consumers are using Siri and Alexa daily to ask questions, order products, play music, play games, and do simple… Read More »

What is AutoML? How the Technology Paves the Way for the Future of ASR

There is a lot of buzz around the term “AutoML” and what it can really do for companies. When you hear the term “AI creating AI”, it’s bound to incite a lot of excitement… and… Read More »

Deepgram Announces UniMRCP Integration to Power Modern Customer Experience

Clients can now implement state of the art speech recognition into their IVR solutions. COVID-19 has created a twofold challenge for customer service operations, inundating contact center employees with customer service queries while simultaneously requiring… Read More »

Deepgram Pioneers Novel Training Approach Setting New Standard for AI Companies

Introducing the first AutoML Model Training for Speech Recognition Artificial intelligence has made astonishing technological advances in recent years and more companies are turning to AI to improve internal functions and unlock the potential of… Read More »

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Finally, a reason to get excited about voice recognition.

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