How Randall-Reilly Uses Deepgram to Match Drivers to a Leading Ridesharing Company

Randall-Reilly is the recruiting powerhouse for fast growing companies. They utilize more than 30 web properties, an assortment of strategic media channels, and in-house high-tech call center campaigns to rapidly find, promote, and assist candidates through the recruiting and partnering processes of innovative companies. By engaging the services of Randall-Reilly, one of the largest ridesharing companies can scale their partnering process without losing focus on the important things - finding the right people.

Challenge: Discovering that Unique Gem

Finding the right people starts simply - often with a phone call. But when you handle an enormous amount of calls, you're faced with a massive challenge: sorting through millions of minutes of recorded audio in hopes of discovering a unique gem buried within complex and diverse conversations.

Randell-Reilly analyzes millions of minutes of phone interviews in an effort to identify specific call characteristics consistent with the ridesharing company's quest to partner with high quality safe drivers.

Better Speech Processing, Better Outcomes

After facing inaccurate results produced by leading providers, and struggling through cumbersome process designs, Randall-Reilly turned to Deepgram. They found that last generation solutions simply couldn't offer the services, accuracy, design, or speed needed to review every single call. Deepgram's neural networks, however, easily provided the scale, speed, and accuracy that they required to programmatically analyze phone interviews.