Jose Nicholas Francisco

Product Marketing Manager

Jose is a Developer Advocate at Deepgram, aiming to explain and demystify the inner workings of AI. He has a background in software engineering, with projects focused on fraud detection and prevention. Jose earned a bachelor's and master's degree in computer science, with a focus on artificial intelligence, from Stanford University. He currently lives in San Francisco with his friends.

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Jose Nicholas Francisco's Articles

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Article··AI Engineering & Research

Speaker Labels in STT Output: Formats, Configuration, and Accuracy for Multi-Speaker Audio

Article··AI Engineering & Research

Conversational intelligence for enterprise sales: CRM pipelines, coaching, and revenue attribution

Article··AI Engineering & Research

Medical transcription in 2026: how AI replaces legacy services at clinical scale

Article··AI Engineering & Research

Radiology speech recognition: dictation accuracy for diagnostic workflows

Featured Image for What is ASR?
Article··AI Engineering & Research

What Is Automatic Speech Recognition and How Does It Work?

Article··AI Engineering & Research

Top APIs for Building Programmable Voice Agents: What the Stack Looks Like in Production

Article··AI Engineering & Research

Real-time speech analytics: Building live dashboards on your voice API stack

Article··AI Engineering & Research

Production-Ready Voice Agents: What Separates a Demo from an Enterprise Deployment

Article··AI Engineering & Research

Conversation intelligence for voice agents: post-call and real-time analytics

Article··AI Engineering & Research

Voice Agent API Architecture: What Bundled Pricing Changes for Builders

Article··AI Engineering & Research

Accent Variability in Restaurant Voice AI: Why the ASR Layer Makes or Breaks Multi-Region Ordering

Article··AI Engineering & Research

What Is a HIPAA Business Associate Amendment and When Does Voice AI Need One?

Article··AI Engineering & Research

Named Entity Recognition for Voice: Extracting Structure from Transcripts

Article··AI Engineering & Research

How to Integrate Voice Agents with Salesforce for Enterprise Service and Sales

Article··AI Engineering & ResearchAI Agents

Running an AI Call Center Voice Agent in Production: An Orchestration Playbook

Article··AI Engineering & Research

Evaluating Voice AI Agents for Healthcare: The Compliance and Accuracy Checklist You're Missing

Four jigsaw pieces in a digital landscape
Article··AI Engineering & Research

What is Code-Switching? A Complete Guide for ASR Builders

Article··AI Engineering & Research

Speech-to-Speech vs Cascade: Voice Agent Architecture

Article··AI Engineering & Research

Hinglish: The Language 600M+ Indians Speak and Why Your Voice AI Keeps Failing