Product Marketing Manager
Jose is a Developer Advocate at Deepgram, aiming to explain and demystify the inner workings of AI. He has a background in software engineering, with projects focused on fraud detection and prevention. Jose earned a bachelor's and master's degree in computer science, with a focus on artificial intelligence, from Stanford University. He currently lives in San Francisco with his friends.
AI voice agent to human handoffs: How to warm transfer calls without losing context
Deepgram Ranks on RepVue's Top 20 Venture-Backed List
TTS with emotion: emphasis and control in live conversations
Voice AI telephony integration: carriers, SLAs and global rollout
Voice agent function calling: real-time data lookup during a call
What is Speaker Diarization?
The Rise of PER: A New Standard for Measuring TTS Accuracy
Voice agent testing: how to evaluate before you take real calls
Speech prosody across languages: what transfers and what breaks
Voice AI latency: why pauses read as hesitation
Paralanguage in voice AI: a complete guide to paralinguistic cues
Filler words in speech-to-text: retained vs clean output
Turn detection in voice agents: silence timeouts vs VAD vs semantic models
Emotional text-to-speech: how expressivity controls fix flat delivery
Backchannels vs interruptions: Handling listener signals in voice agents
The real-time voice AI stack for agents: An architecture guide
AI Voice Agents vs. Human Agents: Metrics Compared
Conversation Context for Voice Agents: What It Is and Why It Matters for Accuracy
How to Evaluate Voice Quality Claims Across Text-to-Speech Providers