Jose Nicholas Francisco

Product Marketing Manager

Jose is a Developer Advocate at Deepgram, aiming to explain and demystify the inner workings of AI. He has a background in software engineering, with projects focused on fraud detection and prevention. Jose earned a bachelor's and master's degree in computer science, with a focus on artificial intelligence, from Stanford University. He currently lives in San Francisco with his friends.

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Jose Nicholas Francisco's Articles

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Article··AI Engineering & Research

7 Things Developers Miss When Evaluating TTS Models for Production

Article··AI Engineering & Research

Voice AI APIs for CRM integration: building the pipeline from call audio to customer data

Article··AI Engineering & Research

Voice Agents vs. Voice Assistants: Why the Distinction Matters for Enterprise Buyers

Article··AI Engineering & Research

Voice Agent Orchestration Layer: Enterprise Unbundling Guide

Article··AI Engineering & Research

Voice Agents vs. Automation Platforms: Where Workflow Tools End and Conversational AI Begins

Article··AI Engineering & Research

Why ElevenLabs Gets Expensive at Scale

Article··AI Engineering & Research

ElevenLabs Security Review: What Enterprise Security Teams Need to Know About ElevenLabs

Article··AI Engineering & Research

Building on Voice APIs vs. Buying a Voice Agent Platform: The Real Tradeoffs

Article··AI Engineering & Research

The Real Cost of Voice AI Deployment: Dedicated vs. Self-Hosted vs. Cloud

Article··AI Engineering & Research

Don't Price Voice AI at Today's Volume: How to Model Cost at Scale

Article··AI Engineering & Research

Per-minute vs. per-character vs. concurrency: how voice AI pricing actually works

Article··AI Engineering & Research

The platform tax: what you're actually paying for a managed voice agent

Article··AI Engineering & Research

Deepgram Vs. Rev AI Vs. Whisper: Latency, Accuracy, and Scalability Tested

Article··AI Engineering & Research

Conformer Models: ASR Accuracy Benchmarks and Trade-offs

Article··AI Engineering & Research

Connecting TTS to Twilio: The Complete Guide to Audio Encoding, Streaming, and Production Gotchas

Article··AI Engineering & Research

Is ElevenLabs Real-Time? What Developers Need to Know

Article··AI Engineering & Research

Deepgram Voice Agent API vs OpenAI Realtime API: Building Voice Agents in 2026

Article··AI Engineering & Research

AI Voice Agent for Benefits Verification: Automating the Eligibility Call

Article··AI Engineering & Research

AI Phone Agent for Patient Intake: What Happens Before the Appointment