Product Marketing Manager
Jose is a Developer Advocate at Deepgram, aiming to explain and demystify the inner workings of AI. He has a background in software engineering, with projects focused on fraud detection and prevention. Jose earned a bachelor's and master's degree in computer science, with a focus on artificial intelligence, from Stanford University. He currently lives in San Francisco with his friends.
Voice Agent API Architecture: What Bundled Pricing Changes for Builders
Accent Variability in Restaurant Voice AI: Why the ASR Layer Makes or Breaks Multi-Region Ordering
What Is a HIPAA Business Associate Amendment and When Does Voice AI Need One?
Named Entity Recognition for Voice: Extracting Structure from Transcripts
How to Integrate Voice Agents with Salesforce for Enterprise Service and Sales
Running an AI Call Center Voice Agent in Production: An Orchestration Playbook
Evaluating Voice AI Agents for Healthcare: The Compliance and Accuracy Checklist You're Missing
What is Code-Switching? A Complete Guide for ASR Builders
Speech-to-Speech vs Cascade: Voice Agent Architecture
Hinglish: The Language 600M+ Indians Speak and Why Your Voice AI Keeps Failing
Dynamic Range Compression for Voice AI
AI Voice Agents Improve Patient Engagement: What the Evidence Actually Shows
Why Word Error Rate Is Broken for Indian Languages: The BRIDGE 7-Metric Stack Explained
AI Voice Agents in Healthcare: 7 Production Use Cases (and What Makes Them Work)
Deepgram vs Rev AI: Which Speech-to-Text API is Best for Developers?
Call Center Compliance Regulations and Action Plan for 2026
Playground vs API: The Hidden Pronunciation Gap in Modern TTS
Chatbot vs. Conversational AI: Key Differences Explained
Medical Voice Recognition: A Beginner's Guide