Deepgram is excited to announce expanding our newest, most powerful ASR model tier, Enhanced, to include Phonecall use-case model to bring you the highest accuracy. Phonecall model is optimized for low-bandwidth audio phone calls.
You can start using the Phonecall Enhanced Model in Console now by specifying model as ‘phonecall’ and tier as ‘enhanced’. It is currently available for English.
For example, to call the Phonecall English Enhanced Model, the URL query might look like
https://api.deepgram.com/v1/listen?model=phonecall&tier=enhanced&punctuate=true
To learn more about the various parameters you can use to customize your transcriptions with Deepgram, check out the list of Deepgram’s features in our documentation.
Before using the new Model in production, we recommend testing it alongside your typical feature adds, like keywords. Model updates may change transcription outputs.
Deepgram support is always available to walk customers through updates, as well as resolve any issues that arise when upgrading.