See who’s on-call

MCP Setup

You’ll be using the Zapier MCP for this flow. 

1. Open Saga and navigate to Settings. If you can’t find Settings, click on the Saga icon in your dock first.

   

   

2. Scroll to MCP Setup. Click Set up MCPs.

3. Copy the following configuration into the MCP Configuration textbox

   {
       "mcpServers": {
           "zapier": {
               "url": "YOUR_ZAPIER_MCP_URL"
           }
       }
   }

4. Replace the placeholder text under the Zapier config with your Zapier MCP URL. If you haven’t set up Zapier MCP yet, follow the below instructions:

   1. Create a Zapier account here by clicking Get started. 

   2. It should then take you to https://mcp.zapier.com/mcp/servers 

   3. Click + New MCP Server

      

      

   4. Select Other from the MCP Client list. You can leave the default name, or name it whatever makes sense to you! Click Create MCP Server.

      

      

   5. Click Connect at the top.

   6. Click Copy URL. Make sure “Streamable HTTP” is selected

      

      

   7. Go back to Saga and paste the url into the config.

5. See below for an example of a filled out configuration.

   {
       "mcpServers": {
           "zapier": {
               "url": "https://mcp.zapier.com/api/mcp/s/randomstringoflettersandnumbers/mcp"
           }
       }
   }

6. Click Save. 

7. Make sure zapier says Loaded under MCP Servers Status.

8. Now you’re ready to execute Zapier MCP actions! Let’s make sure you have the right tools added.

   1. Make sure to add the PagerDuty: Find User on Call tool in your Zapier MCP by clicking Configure at the top and then Add tool.

      

      

   2. Search for PagerDuty. Then, add the Find User on Call tool. You will need to connect your PagerDuty account first. Once you’ve connected your PagerDuty account, you can leave the fields the way they are or configure the fields to a specific use case. Click Save.

      

      
      

      

   3. Go back to Saga MCP Setup, and click Save again to ensure the new tool is included.

9. Click Let’s go! and have the Assistant find who’s on-call. 

   1. Example: “Who’s on-call right now in PagerDuty?” 

Troubleshooting Common Issues

Note that MCP is a relatively new concept and the quality of response largely depends on the quality of the MCP servers themselves.

1. Says it’s unable to perform the action

   1. Check that the MCP server is marked as “Loaded” under MCP Tools Loaded in MCP Settings. 

   2. Try clicking “Save” again in MCP Settings. 

2. Added a new tool in Zapier but it’s not working

   1. Go to Saga’s MCP Settings and click “Save” again.